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Frequently Asked Questions

Frequently Asked Questions

Midtown on Seneca features spacious one-bedroom apartments and two- and three-bedroom townhomes in beautiful Tucson, Arizona. Nestled in the Palo Verde Neighborhood just minutes from E. Grant Road, our community offers quick access to the University of Arizona, shopping, dining, and entertainment

Homes do not include private yards; however, select home comes with a private patio or balcony. Residents can also enjoy our well-maintained community courtyards.

We offer agent-guided tours (Monday to Saturday). Schedule your tour online at your convenience or give us a call. 

Applying is easy! Start by visiting our Floor Plans page and selecting a layout you love. Then, choose an available apartment home to apply online or in person through the leasing office. Our team is here to guide you through each step and ensure a smooth application process.

Applicants must provide 2 months pay stubs, offer letters, tax statements, or bank statements as proof of income. All income documents must be uploaded into Yeardi. Everyone 18 years or older is required to complete an application and upload a valid government-issued ID.

Applicants must demonstrate a gross monthly income of at least 2.5 times the rent.

No.  Subleasing is not permitted.

Renters are not required to have personal coverage. Liability coverage is provided through SternRisk.

Residents will receive a renewal notice 90 days in advance.  Residents can access the resident portal to review renewal options, make their selection, and sign lease documents electronically.

Pima County requires us to allow all applactions and use housing funds as income  

Yes. Our community charges an application fee and an administrative fee. We also offer a deposit fee community option through LeaseLock.

No. While we do not provide move-in assistance services, our team is happy to offer recommendations or guidance where possible.

To break your lease, we require a 60-day notice and a lease-break fee that is equal to 2 months of rent an repay any move-in concession (if one was applied).

Residents are required to provide a 60-day written notice.

Residents require a 60-day notice ; forward address required ; keys are due 4pm on move-out day; unit pictures are taken same day or next bussiness day

Security deposit refund are required with in 14-days of lease end date 

We are a zero-security-deposit property. Enrollment in the program is required for the duration of the resident's stay.

No, Utilities are not included in rent but are billed back to the renter 45-days in the rear. When the renter moves out the utilies are doubled 

Renters are free to choose their own provider; we partner with Cox communitaion 

We encourage all resudents to use online BILT portal; other options inculde Personal Check; Cashiers Check; flex; and MoneyGram

Review the cost estimator for a list of current fees on our floor plans page on our website.

parking is available on a first-come, first-served basis

No, there is no parking fee. Resident and guest parking are available at no additional cost.

Guests are welcome to visit Midtown on Seneca. Stays longer than 7 consecutive days require prior written approval and may not exceed 7 total days per month.

No. We do not offer EV charging stations on-site at this time.

We welcome your furry companions! Please contact our leasing office for details regarding our pet policy, requirements, and any applicable guidelines.

Pet rent applies per pet, along with a one-time pet fee and a pet security deposit.

Breed and weight restrictions apply. For additional details on our pet policy, please contact our office.

We feature a dedicated on-site dog park, providing a convenient and welcoming space for your pets to play and enjoy the outdoors.

Enjoy a lifestyle of comfort and convenience with a sparkling pool, on-site basketball court, playground, bark park, picnic area with BBQ grills, and a laundry facility. Gym coming in 2026.

Inside, homes include a breakfast bar, upgraded cabinetry*, generous closets, high ceilings, and private patios or balconies. Townhome style living with stairs in select units. 

Yes we have 2 laundry rooms on site 

No. There is no designated bike storage.

Yes. All homes are fully-wired for immediate Wi-Fi service activation.

We do not accept packages in the office they are to be delievered to the door. 

No, we do not currently offer virtual tours. We invite you to explore our community  in-person guided tour.

No. Furnished homes are not available.

Tucson Botanical Garden; Reid Park Zoo, THe Loft Cimema (movies), Unscrewed Theater (Live Preforming Arts) El Con Center (shopping mall) Downtown Tucson & $th Avenue

Midtown is a hidden GEM ; tucked in a neighborhood; conveniently loactioned near University of Arizona, shopping, dining, and entertainment. Walmart, Whole foods, El Con Mall. Costco near by  

TUSD Elementary: Blenman Elementary School (Grades PK-5)
Middle School: Doolen Middle School (Grades 6-8)
High School: Catalina High Magnet School (Grades 9-12)

Creating a sense of community is important to our team! We host regular resident events and offer exclusive partnerships with local businesses to enhance the community experience.

Yes. Quiet hours are observed daily from 10 pm to 6 am in accordance with local noise ordinances.

During business hours, noise concerns can be reported to the leasing office by phone or email. After hours, reports can be directed to our courtesy patrol

Midtown on Seneca smoking policy requires everyone to be 1000 ft from any building.

Maintenance requests can be submitted online through the resident portal.  To report maintenance emergencies, call the leasing office. 24-hour emergency maintenance is on-call to assist you.

Emergency issues—such as flooding, loss of AC in extreme heat, electrical hazards, or anything affecting safety—are handled immediately, 24/7.  Urgent but non-emergency concerns (like appliances not working properly) are prioritized as soon as a technician is available. Standard work orders are typically addressed within 24–48 hours, depending on the order in which requests are received.

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Our team is always ready to answer your questions.